Contact information
Contact Us
At EMIGEE, exceptional service is part of the luxury experience. Whether you have a question about an order, need styling advice, or require assistance with one of our products, our Client Care team is here to help.
Client Care
General Inquiries
info@emigee.com
For questions about:
- Products and collections
- Orders
- Shipping
- Returns and exchanges
- General customer support
Returns & Refunds
Please include:
- Your order number
- Full name
- Reason for your return or inquiry
Wholesale & Retail Partnerships
Interested in carrying EMIGEE in your boutique or retail store? We’d love to hear from you.
Press & Media
For editorial features, interviews, media requests, and brand collaborations.
Business & Partnerships
For partnership opportunities, licensing inquiries, and strategic collaborations.
Response Times
Our Client Care team is available:
Monday – Saturday
10:00 AM – 6:00 PM EST
We aim to respond to all inquiries within 1–2 business days.
Please note that response times may be slightly longer during holidays, product launches, or promotional events.
Frequently Asked Questions
Before contacting us, you may find the answer in our:
- Shipping Policy
- Return & Refund Policy
- Pre-Order Policy
- Privacy Policy
- Terms of Service
Follow EMIGEE
Stay connected for new collections, exclusive launches, and behind-the-scenes updates.
Instagram: @emigeeofficial
TikTok: @emigeeofficial
Facebook: emigee
Our Commitment
Every message matters. Whether you’re purchasing your first EMIGEE piece or adding to your collection, we’re committed to providing thoughtful, timely, and personalized support.
Thank you for choosing EMIGEE.
EMIGEE
Luxury. Crafted with Intention.